Privacy policy
Last updated November 12, 2026. ClearCost Contacts is operated by ClearCost Contacts.
The short version
You can read every price on this site without an account. If you create one, we store what you give us so the site can work for you. We do not sell your personal information and we do not show advertising based on it.
What we collect
- Account details: your email address and, if you choose, a display name. If you sign in with Google, Google tells us your email address and name.
- Lenses you save: the lens, pack size and reorder specifications you enter, for you or for household members you add. These are reorder notes, not a prescription, but they describe your eyes, so we treat them as sensitive.
- Your retailer history: which retailers you tell us you have ordered from, orders you log, and reminders you set.
- Retailer clicks: when you follow a link to a retailer we record the retailer, the lens and the time, linked to your account if you are signed in.
- Payments: if you buy a paid plan, Stripe handles your card. We receive a customer reference and the status of the payment, never your card number.
- Technical logs: our hosting provider records standard request data such as IP address and browser type to run and protect the site.
How we use it
- To show prices adjusted for first-order discounts you can still use.
- To send the reminders and price alerts you turn on, and messages about your account.
- To measure which retailer links are used and to receive commissions.
- To take payment and handle refunds for paid plans.
- To keep the site secure and fix problems.
Cookies
We set two kinds of cookie, both needed for the site to work:
- A sign-in cookie that keeps you logged in.
- A cookie that remembers you have seen our commission disclosure, so we show it once rather than on every click. It lasts one year.
When you follow a link to a retailer, the retailer and the affiliate network it uses may set their own cookies to record that you arrived from us. Those are covered by their privacy policies, not this one.
Who processes data for us
- Supabase: database and sign-in.
- Vercel: website hosting.
- Stripe: payments.
- Resend: sending email.
- Google: sign-in, if you choose it.
These companies act on our instructions. We do not share the lenses you save or your retailer history with retailers or affiliate networks. We may disclose information if the law requires it, or to a successor if the business is sold, under the same commitments.
How long we keep it
We keep account data while your account is open. When you ask us to delete your account we remove your profile, saved lenses, retailer history, logged orders, reminders and click records. Payment records are kept as long as tax law requires.
Your choices
- You can edit or remove saved lenses, household members and reminders in your account.
- You can turn alert emails off in your account at any time.
- You can ask for a copy of your data, a correction, or deletion by writing to our contact page. We respond within 30 days. Depending on where you live, including California, you may have a legal right to these, and we will not treat you differently for using them.
Children
Accounts are for adults. A parent or guardian may save a child’s lenses under their own account. We do not knowingly collect information directly from children under 13.
Changes
If we change this policy we will update the date above, and for significant changes we will email account holders before the change takes effect.
Contact
Privacy questions and requests: our contact page.